Frequently Asked Questions

Please contact us if you cannot find an answer to your question.

1. What types of cleaning services do you offer?

We provide a variety of cleaning services, including:

Commercial office cleaning
Green cleaning options
Floor care (waxing, buffing, and carpet cleaning)
Post-construction cleanup

If you have specific needs, feel free to contact us for a customized solution.

2. What areas do you serve?

We proudly serve businesses across the Bay Area, including San Francisco, Oakland, San Mateo. If you’re unsure whether we operate in your area, give us a call or send us a message, and we’ll be happy to assist.

3. Are you insured?

Yes, we are fully insured to ensure peace of mind for our clients. We take pride in maintaining the highest standards of safety and professionalism.

4. Do you provide your own cleaning supplies and equipment?

Yes! We come fully equipped with all the tools and cleaning supplies necessary for the job. We also use eco-friendly and safe products upon request.

5. Can I schedule cleaning outside of regular business hours?

Yes! We offer flexible scheduling options, including after-hours, early mornings, weekends, and holidays, to accommodate your needs.

6. How do you ensure quality and consistency in your services?

We have a thorough quality assurance program that includes regular inspections, team training, and open communication with our clients. Our "Four Performances"—Reliability, Consistency, Security, and Communication—are the foundation of our commitment to excellence.

7. What should I do if I’m not satisfied with the service?

Your satisfaction is our priority! If you’re not happy with our service, please contact us within 24 hours, and we’ll make it right.

8. Do you offer green cleaning options?

Yes, we offer eco-friendly cleaning solutions that use non-toxic and environmentally safe products. Let us know if you’d like to incorporate green cleaning into your service plan.

9. Can I get a customized cleaning plan for my space?

Of course! We work with you to create a cleaning plan tailored to your specific needs, schedule, and budget.

10. How do I request a quote or schedule a service?

It’s simple! You can:

Fill out our Request a Quote form on our website
Call us at 415-254-1651

We’ll respond promptly to discuss your needs and provide a detailed quote.